Tuesday, March 11, 2008

Delhi Metro gets network blues!

Are you tired of answering phone calls? Delhi Metro can come to your rescue.

Travelling in Delhi Metro was never as peaceful as it is now. The reason behind this is the connectivity issue on the Delhi University - Central Secretariat stretch. Those who used to fret about losing calls when on the metro in this stretch can now relax, as dropping calls is no longer an issue. Now, as soon as the Metro moves from Kashmere Gate towards Rajeev Chowk, the network disappears completely!

The network coverage in this area is so weak that nobody in the world can trace you at that time. And imagine, someone really important is trying to reach you in those 15 minutes. And this seems to apply to most operators - we have seen Idea, Airtel and Vodafone users having the same problem.

The Delhi Metro might be connecting different parts of Delhi, but it certainly seems to have disconnected a number of mobile users. We really hope that this loss of service is a temporary blip!

Monday, February 18, 2008

3 GSM: more smoke than fire?

When the curtain came down on the 2008 edition of the 3 GSM World Congress in Barcelona, we were left with that familiar feeling of...well...emptiness. For, notwithstanding all the daily announcements and 'revolutionary forecasts,' nothing really concrete emerged from the event. I know we will be accused of being cynical and that supporters will point out that after all, this was the event that saw the unveiling of Sony's new Windows Mobile device, Nokia's new maps, Yahoo!'s new mobile initiative and the Lord alone knows what else, but well, we are not convinced.

For us in Delhi - and we were keeping an eye on Barca - the event was basically a never-ending series of announcements, none of which really surprised us. Yes, we had heard of Sony's dalliance with Windows Mobile, we knew Microsoft was acquiring Danger a few weeks ago, and yeah, yeah, Nokia has been talking about its map updates and the Ovi release for a while now. We are sure that some of the smaller players must have come up with some great stuff but alas, the media was too busy chasing the big names, so we will find out what they offered only later in the year. To make matters worse, most of the products were just "announced" or "unveiled" at the conference. We are not likely to see them in the market for a while and when they do come, we bet they are likely to be rather different from the souped-up descriptions that they were "announced" with.


All of which makes us wonder what the fuss is about! Yes, 3 GSM is a great event for networking and for the industry, but for the mobile user, the takeaway does seem a bit on the lesser side. Or are we just in a cynical mood this morning?

Monday, January 21, 2008

Sony gets the design plot, but Nokia doesn’t


They may belong to different price segments but they are both 5.0-megapixel phones with Xenon flashes, and claim to be choc-a-bloc with multimedia goodness. And neither can claim to be remotely slim. And yet one manages to look good while the other is a bit of an eyesore. Well, I am talking of the Sony Ericsson K850i and the Nokia N82. I reviewed the former, Nidhi has reviewed the latter and well, both of us feel that somewhere along the like, Nokia needs to work on its design. Sony Ericsson clearly doesn’t – the company managed to plonk a D-pad right in the middle of the K850i’s keypad and still managed to make it look good (they even gave it different shades).

On the other hand, Nokia’s N82 did try to take a leaf out of the Sony Ericsson book – it had a metallic looking keypad with sliver-thin keys – but still managed to muck things up. The phone looks bulky, and even the metallic finish falls flat thanks to some rather peculiarly placed keys. And of course, the K850i also manages to add an automatically activated camera lens cover as well as the facility to remove the battery, SIM card and expansion cards without having to remove the back panel. And talking of the back panel, Nokia muffed things up by giving the shiny front panel of the N82 a rather drab back.

All of which is a colossal pity because for all its faults, the Nokia N82 is a very powerful device, laced with the goodness of Symbian, GPS and a host of other features. But the only thing sleek about it is its ad campaign - yeah, we love the 'storytelling' line.

Beauty may be only skin deep, but it’s time Nokia realised that in the era of the iPhone and RAZR 2, cellphone users are not likely to shell out big bucks for plug ugly devices!

Tuesday, January 15, 2008

Maria, Maria: From Moto to Sony?

Sony Ericsson made the news recently when it signed on tennis star Maria Sharapova as its first “global brand ambassador.” Now, we are sure Sony thought long and hard before signing on the Russian, who for all her looks (and grunts), seems to switch brands at the drop of a hat (or should that be "cheques?")

For, just in case you have forgotten, it was La Sharapova who was peddling the limited edition pink Moto RAZR and the all-white Moto PEBL not too long ago. While her fans will no doubt be swayed by whichever product their heroine endorses, one just wonders what regular gadget lovers will think of this volte face from the lissome Russian. We are, of course, not impressed and feel that it just provides fodder to those who think blondes have nothing upstairs.

No, we don’t know if Sony Ericsson have plans to include the Sharapova grunt as a ringtone for their forthcoming phones.

Sunday, January 13, 2008

New phones, anybody?

Towards the end of 2007, we would not have blamed you for thinking that it was raining new phones in India. Rarely a week went by without a major phone being released. If that sounds difficult, just take a look at the phones that came out in November and December of the recently passed year – the Nokia N82, the Nokia 6110, the LG Viewty, the Samsung G600, the Moto Q9h, the Sony Ericsson k850i, the Sony Ericsson T650i, the HTC Touch Dual and so many others.

Well, 2008 seems to be different. Call it the New Year hangover, or maybe the companies being too busy with the forthcoming 3GSM event in Barcelona, but this year has been remarkably quiet on the cellphone front – we are well into the third week of 2008 and so far have seen neither hide nor hair (or should that be screen or keypad) of a major new phone. In fact, there are not even the usual rumours about new phones in the market. No one is even talking about the iPhone!

Hey fellas, come out with some new stuff, will you? We are getting bored out here!

Thursday, January 10, 2008

Cheating is a bad Idea!


Next time you get a call from your service operator about any new scheme, just don't believe them. There is every possibility that the scheme might not work and the customer care of your operator might deny having called you.

Day before yesterday, I got a call from Idea Cellular stating that my validity will expire in a day's time. And if I go in for an easy recharge of Rs 90, I will get four months validity in next 48 hours with some talktime. After a few minutes, my sister received a similar call and we got our number recharged.
Yesterday, we both got calls from the same number confirming that the validity will be transferred in 48 hours from the time of the recharge. But today, when I woke up in the morning, I was shocked. My cellphone was working but my sister's connection wasn't. When I called her number, I heard the message - " services to this number are temporarily on hold".
I spoke to customer care executives twice and both times their versions were different. The first person who answered my call informed me that there was no call made from Idea Cellular to my sister's number. When I called again after some time, the lady on the other side informed me that the validity will be transferred by the evening today.

It's almost 45 hours and still her cellphone is not working. It's not done. My sister is helpless at this moment because she is not able to access calls all because she believed what the Idea executive told her. If she had gone for a regular recharge, her phone would have been working today.

Wednesday, January 9, 2008

Q up for this Moto!

When one buys a high-end cellphone, one does expect to get some freebies with it. You know, the odd memory expansion card, some handy software and of course, the handsfree (Bluetooth if you are lucky, wired if you are not). Some companies even throw in some extras as a "limited period offer" or a "special offer."

But we were still staggered by what Motorola had thrown in with its Moto Q9h. Just take a look at this:
  • 1GB memory expansion card (worth about Rs 1,200)
  • Documents to Go software suite (worth about Rs 1,300)
  • Opera Mobile cellphone Internet browser (worth about Rs 1,000)
  • A portable charger that allows you to charge your phone when there are no outlets handy (worth Rs 3,500)
  • An extra battery that can be added to the phone to almost double its battery life (worth about Rs 1,500)
(And yes, there is the standard handsfree as well.)

All of which adds up to something like Rs. 8,500 - give or take a few hundred. Which is more than a third of the price of the phone (Rs. 19,000). And it is a terrific phone too, although we do wish they had included Wi-Fi!

For some reason, Motorola has not mentioned all this in their ad for the device. We bet people would be queuing up for the Q if they had. Pun intended.