Next time you get a call from your service operator about any new scheme, just don't believe them. There is every possibility that the scheme might not work and the customer care of your operator might deny having called you.
Day before yesterday, I got a call from Idea Cellular stating that my validity will expire in a day's time. And if I go in for an easy recharge of Rs 90, I will get four months validity in next 48 hours with some talktime. After a few minutes, my sister received a similar call and we got our number recharged.
Yesterday, we both got calls from the same number confirming that the validity will be transferred in 48 hours from the time of the recharge. But today, when I woke up in the morning, I was shocked. My cellphone was working but my sister's connection wasn't. When I called her number, I heard the message - " services to this number are temporarily on hold".
I spoke to customer care executives twice and both times their versions were different. The first person who answered my call informed me that there was no call made from Idea Cellular to my sister's number. When I called again after some time, the lady on the other side informed me that the validity will be transferred by the evening today.
It's almost 45 hours and still her cellphone is not working. It's not done. My sister is helpless at this moment because she is not able to access calls all because she believed what the Idea executive told her. If she had gone for a regular recharge, her phone would have been working today.
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